Terms & conditions
Template wording. Have this reviewed by a qualified lawyer before you rely on it.
1. Who we are
This platform is operated by the platform owner named in the footer of this site. Events listed here are organised and sold by independent event organisers, not by the platform operator.
2. Your account
One account gives you access to every organiser on this platform. You are responsible for keeping your sign-in details secure and for the accuracy of the information you provide.
3. Buying tickets
Your contract for a ticket is with the event organiser, not with the platform operator. Payment is taken directly by the organiser through the payment method you choose. Prices are shown inclusive of any taxes the organiser has configured.
4. Cancellations and refunds
Each organiser sets their own refund policy, shown on the event page before you pay. Please note that under Article 16(l) of the EU Consumer Rights Directive, the fourteen-day right of withdrawal does not apply to contracts for leisure services supplied on a specific date, which includes most dated events.
5. Credit balances
Where an organiser offers credit, that credit is not refundable, does not expire, and can only be spent with the organiser that issued it. It cannot be exchanged for cash or transferred to another person or organiser.
6. Attendance conditions
Some events require photo identification or photo verification at the door. Where this applies it is stated on the event page before you book. Entry may reasonably be refused where verification fails.
7. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.
8. Changes
We may update these terms. Where a change is material, you will be asked to accept the new version the next time you sign in.